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Yardi Software

by Yardi Software Review
(USA)

Yardi Software

Always try the Yardi Software demo first





Yardi Implementation Tips: Voyager Training Internet Connection



Yardi Implementation Tips: Voyager Training Internet Connection



Author: JS Thomas


Some advice about Yardi Voyager software implementation training.


What is better "train the trainer" or direct end-user training?

Good question. There is not really a better answer. First of all, what is "train the trainer"? This is when the Yardi trainer comes in and trains people within your organization to give them the software product knowledge, and these trainees will go and train the remainder of your organization. This is in opposition to trainers coming in and training directly to everyone in your organization. In the Train the Trainer model, the internal trainers are kind of a middle man in the process. They obtain the software knowledge and then go from there.


In order to get more people trained, does it make sense for some of the trainees to listen in by phone?

This does not work. Period. The people on the phone will be checking email and working on their regular job tasks. No training will have occurred. You are better off not having them attend by phone at all. If they attend the training by phone, in their mind they will have been trained. There may be a check box marked off by their name, but they will not actually have the required software knowledge. Resist the temptation to save money on training. If you want to cut corners, do so elsewhere. Invest as much money as you can here, have more sessions, not less. Have smaller classes, not bigger. Be smart about this, always keeping in mind that a failed implementation is much more costly than a few extra training classes.




What are the pros and cons of having internet connectivity during the training session?

There are no pros. There are only cons. If you give people access to the internet, they will surf, they will check email, they will turn on instant messenger, they will check the news, and they will check their stock quotes. You get the idea. If you choose to turn it on, only do so if you need an internet connection for the training session itself. There is no other upside.



Article Source: http://www.articlesbase.com/computers-articles/yardi-implementation-tips-voyager-training-internet-connection-3122210.html



About the Author

David Wolfe, CPA is President of Lupine Partners. Davids practice focuses on the areas of advisory services and project management. Working in partnership with client executives, he has helped them envision, create, manage and implement information system solutions. His combination of knowledge and skills in the areas of accounting, real estate, marketing, software and systems make David unique in the industry.


David is author of the book "Software and Vendors and Requirements, Oh My! - A Project Team's Guide to Evaluating Business Software" and is the publisher of the monthly newsletter There Is Nothing New Under The Sun. Additionally, he mentors a private group of business professionals in how to enhance their consulting practices and businesses through the use of unorthodox marketing techniques.


His extensive in-depth experience also includes serving as an expert witness, providing software evaluation guidance, creating SQL custom reports and scripts, and leading data conversion efforts. Additionally, David holds the HUD Certified Occupancy Specialist (COS) designation.


A 1979 graduate of the University of Texas at Austin with a BBA in Accounting, David Wolfe has over 20 years of experience in the real estate, publishing, and consulting industries. He resides in Dallas, Texas.




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